> SAC – Client Service

Claims, Cancellations, Suggestions and General Information on sc_faleconosco@s3caceis.com.br with support also provided for the hearing and speech impaired through the 4004 4412 for capital and metropolitan areas or 0800 722 4412 for other regions

Service:

From Monday to Friday, 9am to 6pm, except holidays

Mailing address:

R. Amador Bueno, 474, 1º andar, Bairro Verde – Santo Amaro, São Paulo – SP, CEP: 04752-005.

> Ombudsman

If you are not satisfied with the solution presented, mail to sc_ouvidoria@s3caceis.com.br or calling 0800 723 5076

Support also provided for the hearing and speech impaired through sc_ouvidoria@s3caceis.com.br

From Monday to Friday, 9am to 6pm, except holidays

Mailing address:

R. Amador Bueno, 474, 1º andar, Bairro Azul, Santo Amaro, São Paulo – SP, CEP: 04752-005